Cancellation & Refund Policy
We want the wall to be something you are happy to be on. This policy explains exactly when a refund applies.
Full refund - content violation takedown
If we remove your submission from the wall due to a violation of our content rules, we refund ₹10 per block in full and the blocks return to the wall. You do not need to do anything - the refund is issued automatically to your original payment method.
Full refund - duplicate or failed charge
If you were charged but your blocks were not reserved (for example because someone bought the same area a moment earlier, or a technical error occurred), we refund you in full.
No refund - block is already live
Once your block is live on the wall, the display space has been delivered and the purchase is non-refundable. Blocks are intended to be permanent, so please check your image and link carefully before you pay.
Removed for breaking the rules
If a live block is removed because it broke our content rules or the law, no refund is due.
How and when refunds arrive
Refunds are processed through Razorpay to your original payment method. Once we initiate a refund it typically reaches your account within 5 to 7 business days, depending on your bank or UPI provider.
Cancelling before payment
You can abandon a purchase at any time before you complete payment and nothing is charged. Reserved blocks that are not paid for are released automatically after a short hold.
Questions
Email sayitlpu@gmail.com with your order reference and we will help.